Privacy Policy

01 Introduction

At VATOM INDIA SERVICES PRIVATE LIMITED ("Vatom India"), we value your trust. In order to provide our digital banking and fintech aggregator services, we collect certain personal and financial information. This policy describes how we handle that data.

02 Information We Collect

To facilitate services like AEPS, DMT, and BBPS, we collect:

• Identity Data: Name, Date of Birth, and Government IDs (for KYC compliance).
• Contact Data: Mobile number, email address, and physical address.
• Financial Data: Bank account details and transaction history.
• Technical Data: IP address, device type, and biometric identifiers for secure authentication.

03 How We Use Your Data

Your information is used strictly for:

• Processing financial transactions through our banking partners.
• Verifying identity for KYC and anti-fraud measures.
• Improving our platform's stability and settlement speed.
• Communicating transaction alerts and support updates.

04 Data Security

We implement institutional-grade security measures. All data is encrypted using 256-bit SSL technology. We use multi-factor authentication (MFA) and biometric validation to ensure that only you can access your financial account.

05 Sharing with Third Parties

We do not sell your data. We only share information with authorized banking partners (like ICICI, RBL, Yes Bank), BBPS providers, and regulatory bodies as required by Indian Law to complete your requested transactions.

06 Cookies

Our website uses cookies to enhance user experience and remember your preferences. You can manage cookie settings through your browser, though some fintech services may require them for security sessions.

07 Data Retention

We retain your personal information only as long as necessary to provide services or as mandated by the Reserve Bank of India (RBI) and other statutory requirements.

08 Your Rights

You have the right to access, update, or correct your personal information. To exercise these rights, please contact our support team through the official hotline.

09 Contact Information

If you have any questions regarding this Privacy Policy, please reach out to us: